Know Who To Turn To

NHS out-of-hours serviceBack

When your GP and local pharmacy are closed, and you are too ill to wait for them to re-open, turn to your NHS out-of-hours service.

What is the NHS out-of-hours service?

Out-of-hours is 6 pm to 8 am, Monday to Friday and all day Saturday and Sunday.

Your healthboard provides a number of services so that, if you need it, you can receive care and treatment during this period.

How to contact the service

Phone NHS 24 on 111, this number is free on mobiles and landlines.

NHS 24 handles all calls to the out-of-hours service.

How will they help?

NHS 24 will assess your needs and, if appropriate, refer you to the nearest out-of-hours service.

If you are well enough to wait, you will be given self-management advice until your GP surgery re-opens.

In an emergency

If you call NHS 24 and your condition is serious or life threatening, an ambulance will be arranged to take you to the nearest accident and emergency (A&E) department.

They can arrange for you to be seen and treated at your nearest out-of-hours service.